The employee skills matrix is a very simple but very effective tool to assess the training needs of your organization, it is also a great guide as to the suitability of individuals for:
Promotion (to a higher role)
Suitability for a newly created position
And this is a great discussion tool when used in a performance review, where the employees training can be assessed, reviewed and mapped and this information can be transferred on to a performance appraisal form. Also the level of skills attained may assist in the salary review of the individual compared to other employees.
When developing your employee skills matrix you will need to consider the following:
Clearly identify the job responsibilities of your employees, what is it exactly that they do? In this first important step, if you are not clear STOP! Do they have a job description? If not then develop one for them ASAP. If they have never had a job description before they would probably welcome the thought of their roles and responsibilities being clarified and written down for them!
Remember to include required codes of practice and relevant quality standards that are a requirement of what they do, and most importantly performance standards or key performance indicators (KPI’s). Remember ... If you cannot measure it, you cannot manage it!
Include also any pre-requisites for each role, and if the employees do not match this, then there is your first training requirement! Also include any required licensing or qualifications (preferred or otherwise) for each role.
If you are backtracking with this exercise then be mindful that to say that your staff now need to acquire qualifications to do the job they have been doing for some time, could cause a riot! So gradually build the training into a program that fits in with the employees, their work and the overall business operation. Again you can use this as an employee evaluation template to use right across your business.
Now you are building a process of continual quality improvement and over time a possible competitive analysis example that you can market to your customers!
This will now crystallize their thinking and yours around how each person’s role dovetails into the bigger picture of the organizations goals and objectives. This is called ‘cascading goals’ whereby the goals for the overall business are achieved across the various departments of the organization (or the employees if you are a small to medium size operation).
So now you can make a performance review take on a new perspective for each employee evaluation that you need to perform using this employee training matrix.
This will be a major step forward in training and development for your business. You are now on the cusp of understanding the talent management process and how you can group your employees according to their individual skill levels!
If you liked this template check out our other great business tools (below):
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